Welcome. This Web site is provided by Infinitus Media Inc. as a service to our customers. Please review the following basic rules that govern your use of the site. Please note that your use of the site constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this Site, bypassing this Agreement, your use of this Site still binds you to these Terms and Conditions. PrintingExplorer.com reserves the right to update or modify these Terms and Conditions at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.
Payment Terms
All orders must be prepaid. We accept Visa and MasterCard. If you would like to pay by a regular check, your order will not print until the check has cleared. This may cause a significant delay in your order. Under no circumstances will Infinitus Media Inc. provide COD terms on an order. Credit terms may be applied for and are reviewed on a case by case basis.
Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
Orders
Infinitus Media Inc. reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Infinitus Media Inc. is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to Infinitus Media Inc. for printing and/or publication.
Cancellations
A request to cancel should be done by email to prevent the job from moving forward in the production process. Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to our manufacturing procedures, you may only cancel an order without incurring additional fees prior to the preflighting of the artwork. Preflighting is the process of checking digital files to make sure they conform to our file specifications including but not limited to document size, bleed area, safe area, resolution and color mode. All requests for cancellations AFTER Preflighting of the artwork are subject to a minimum cancellation fee of 15%. Jobs in which we have sent out a Hard Copy proof will be subject to 15% cancellation fee along with the cost of shipping the Hard Copy proof. No refunds will be given for orders cancelled after your job has been added to a Press Sheet. Orders cancelled after 30 days are only eligible for house credit.
Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. Infinitus Media Inc. can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Infinitus Media Inc. are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
Liability
Infinitus Media Inc.’s liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Infinitus Media Inc. warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Infinitus Media Inc. makes no other warranty and no actions or words of Infinitus Media Inc. or its officers, employees or agents shall constitute a warranty.
Prepress Proofs
When requested by the customer, Infinitus Media Inc. will submit color proofs for the customer's review and approval. Shipping charges associated with sending the proof will be displayed during the checkout process. Proofs must be returned, at the customer’s expense, to Infinitus Media Inc. marked "O.K ." or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. Infinitus Media Inc. will not be responsible for undetected production errors if:
Proofs are waived by the client o The work is printed per the client's written OK o Requests for changes are communicated verbally o All requests for changes of any kind must be made in writing to avoid mistakes. o Turnaround estimates begin after the proof is approved and arrives at Infinitus Media Inc with the customer’s signature.
Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.
Delivery
Charges for delivery of materials and supplies from the client or the client's supplier to Infinitus Media Inc. are not included in quotations unless specified. Infinitus Media Inc. is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first.
Billing
Your credit card bill will read "Infinitus Media Inc"
Taxes
All taxes and assessments levied by any governmental authority are the responsibility of the customer. All amounts due for taxes and assessments will be added to the customer’s invoice. No tax exemption will be granted unless the customer’s “Exemption Certificate” (or other official proof of exemption) accompanies the order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority or immediately reimburse the provider for any additional taxes paid.
Changes
Infinitus Media Inc. may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless stated otherwise. This policy was last revised on December 16, 2013.